Valentina Lazar

Personable and knowledgeable IT support technician with over 8 years of experience assisting customers with various software/serviced related issues. Provided in-depth technical support to clients at a Tier 2 level, solving 99.2% of issues without transferring to Tier 3 support. Fast adaptive person, with continuous desire to learn new things.

Since 2021, I’ve started as a Quality Assurance engineer and evolved to the quality assurance automation industry, being driven by the desire to develop new things and processes.

What I Do

Technical support level 2

• Resolve complex issues requiring detailed systems and applications knowledge that have been escalated from Tier I Maintain system capabilities by testing existing equipment and programs
• Try out new systems and software
• Train other staff and stakeholders on technical issues as needed.
• Develop and recommend cost effective technical system improvements

Software Quality assurance

• Reviewing quality specifications and technical design documents to provide timely and meaningful feedback
• Creating detailed, comprehensive and well-structured test plans and test cases
• Estimating, prioritizing, planning and coordinating quality testing activities

Quality Assurance Automation Engineer

  I have expanded my expertise into the development and management of comprehensive, fully managed software testing outsourcing services. This involves collaborating closely with clients and seamlessly integrating with their software development cycles, employing state-of-the-art testing methods to deliver high-quality assurance services across all projects.

  The scope of my responsibilities encompasses testing on a diverse range of devices, including tablets, smartphones, and PCs from major brands, all running the latest-generation operating systems. I specialize in testing web applications, as well as mobile and desktop applications, ensuring the seamless performance and reliability of these products.

  Operating within the framework of SAFe Agile, I leverage powerful tools like Confluence and Jira to streamline the development process, foster effective communication, and enhance collaboration among team members. My proficiency in QA automation includes using Katalon Studio, and I have successfully completed the company's internal training for the Cypress advanced testing course. This combination of skills and tools enables me to drive efficiency, improve testing workflows, and contribute to the delivery of cutting-edge technologies.

  Through this dynamic shift in my career path, I have found immense satisfaction in developing new processes, embracing challenges, and remaining at the forefront of technological advancements. My unwavering commitment to excellence drives me to provide exceptional service in the ever-evolving landscape of software testing and QA.

PHP Developer

• Good knowledge of SQL and related databases
• A general understanding of database design and administration.
• Proficiency when it comes to code versioning tools.
• The ability to integrate a variety of data sources and databases into a single system. - Not dependent on any framework

iOS developer

• Designing and building mobile applications for Apple’s iOS platform.
• Proeficient with Swift
• Basic knowledge of CocoaTouch SDK
• Fixing application bugs before the final release.
• Understanding of Apple’s design principles and interface guidelines

Testimonials

Status

Full time employed

Open for new opportunities

Preferred full-time remote position

Or office position ONLY in Sibiu